THANK YOU I would really like to take this opportunity to thank all of the girls that take the time and make the effort to bring to our attention through cards, emails, letters and personally how much you enjoy our services, the environment that has been created for you and the efforts and professionalism of all our staff. Never a day goes by, when these thoughts aren’t communicated to me; and I in turn, on behalf of everyone here at Lucinda Ellery, so appreciate you sharing them with us. If you would like to speak to me personally, please feel free to call me or email me at any time. My details are available from reception. I will always do my very best to help and keep you happy, safe and secure regarding your hair. As in all life, we have our challenges, yet through all of these; you still manage to reach us and we do our best to make sure you leave us looking and feeling fabulous. Over the last year I have had amazing feedback from girls that I have recommended getting hold of a book by Rhonda Byrnes called “The Secret”. It is available from www.amazon.co.uk at approximately £6.00. The DVD (The Secret Extended Edition) is equally as effective as the book especially if you do not have the time to read and looking for something more instant. I cannot recommend it enough; suffice to say that if you buy it and watch it at least 3 times and you think it has not helped you, I will be more than happy to buy it back from you. I really do think it is that powerful in assisting an individual in achieving so much more out of life and everyone I know that has watched it has benefitted from it. A word of caution to you all, please make sure you have organised your appointments in the lead up to Christmas and January 2011, as I know the diary is getting very busy at this time. I wish you all love, happiness and health over the festive period.

NHS   We are really pleased that two of our existing clients that currently receive funding through the NHS have recently had it renewed with two Primary Care Trust’s in the North for a further two years. If you want to explore the opportunities of applying for funding and want to understand the process in more detail please contact Kashmira Champaneri (Senior Office Administrator) on 0844 567 8899 ext 1004. Please note however, that if you choose to proceed a £25.00 adminstration fee will be applied to generate your information pack. This fee will also apply if you are appealing a decision your local Primary Care Trust has made not to fund you. CHRISTMAS PRIZE DRAW To enter our Christmas prize draw this year please complete a ‘Clients feedback form’ at Reception and place it in the box provided with your name, surname and contact number. We will announce the three randomly selected winners in our January 2011 newsletter. 1st Prize - £200.00 credit on your Lucinda Ellery account which may be used towards future appointments or products you may wish to purchase. 2nd Prize – Brazilian Blow Dry 3rd Prize – Luxury product hamper Brazilian Blow Dry Anti Frizz Treatment A Brazilian Blowdry can be used to improve the condition of your hair by adding Keratin a natural protein of hair. The treatment helps to restore your hairs resilience against rain and humidity. Keratin is the primary protein of the hair, skin and nails where the natural substance gives hair the opportunity to return to its original shiny, healthy and smooth state. The Brazilian Blowdry does not guarantee straight hair but dramatically improves the manageability of your hair, in some cases clients may be able to wash and go where others may require some blow drying with minimum styling time. The process takes between 1 to 2 hours on average dependant upon the length and thickness of the client’s hair. It will washout slowly over a period of 3 – 4 months but will eliminate frizz, strengthen and add shine to your hair while also allowing you to style with curls or gentle waves. The results are amazing and immediately visible after the treatment has been applied. Intralace System™ clients will in particular see the dramatic smoothing effect of this cutting edge treatment. To find out more about the Brazilian Blowdry please do not hesitate to speak to a stylist at your next appointment. Alternatively, to book an appointment please call our Reception Team on 0844 567 8899. The cost of the Brazilian Blowdry is £100 inclusive of VAT an hour.